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Fewer clicks, more commercial enquiries

$214 → $121 cost per qualified enquiry
Business
Specialist commercial contractor
Average project value
$25,000 to $120,000
Account age at handover
More than a year

The problem

The company had been running Google Ads itself for more than a year. The account generated traffic. The search terms showed the spend going to residential enquiries, DIY searches, people looking for a job, information-only queries, and services the company did not offer.

It was producing activity. It was not producing commercial opportunities.

What we did

The account was rebuilt around commercial buying intent, and performance was measured against qualified enquiries rather than clicks.

  • Account restructure
  • Commercial keyword research
  • Negative keyword strategy
  • Geographic targeting
  • Dedicated landing pages
  • Call tracking
  • Form conversion tracking
  • Search-term monitoring
  • Campaign-level lead reporting
  • Ongoing bid and budget optimisation

Results

Over four months.

Cost per qualified enquiry
Before$214
After$121
−43%

The difference

The objective was never the cheapest click. It was making sure the spend reached businesses that could realistically become customers.

Client names are withheld by agreement. Figures are as recorded in the client’s own reporting for the period stated.

Talk through what this would look like for you

15 minutes, free. We look at how enquiries reach you today, and tell you what we'd do, what it costs, and whether it's worth it for a business your size.

Book a free call

Booking takes a minute. You'll have times back the same day.

The next step

Start with the call

Fifteen minutes. We work out where your enquiries are being lost and what it would take to fix it.