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Fewer clicks, more commercial enquiries

A year of running it in-house had produced traffic. The search terms showed where the money was actually going.

$214 → $121 cost per qualified enquiry
Business
Specialist commercial contractor
Average project value
$25,000 to $120,000
Account age at handover
More than a year

All work

The problem

The company had been running Google Ads itself for more than a year. The account generated traffic. The search terms showed the spend going to residential enquiries, DIY searches, people looking for a job, information-only queries, and services the company did not offer.

It was producing activity. It was not producing commercial opportunities.

What we did

The account was rebuilt around commercial buying intent, and performance was measured against qualified enquiries rather than clicks.

  • Account restructure
  • Commercial keyword research
  • Negative keyword strategy
  • Geographic targeting
  • Dedicated landing pages
  • Call tracking
  • Form conversion tracking
  • Search-term monitoring
  • Campaign-level lead reporting
  • Ongoing bid and budget optimisation

Results

Over four months.

Cost per qualified enquiry
Before$214
After$121
−43%
38% less wasted search spend
76% more qualified commercial leads
2.4× identifiable sales pipeline from Google Ads

The difference

The objective was never the cheapest click. It was making sure the spend reached businesses that could realistically become customers.

Client names are withheld by agreement. Figures are as recorded in the client’s own reporting for the period stated.

Find out what we would change, before you pay us anything

Free, no lock-in contract, no obligation. Just a straight look at where your marketing is leaking and what it is costing you. Worst case, you know exactly where they go and fix it yourself.

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